tigerair flight credit virgin
} display: flex; height: 50px; .block h2 { Virgin is also scaling back the Sydney to Tamworth flights from twice a day to six times a week and the Auckland to Sydney flights from 19 return flights a week to 14. } margin-right: auto; display: none !important; .list-unstyled a { background: url(https://specials.virginaustralia.com/sites/default/files/74x74-ffc-tick.png); } font-size: 14px !Important; #content-top, #content, #content-bottom { } Selected fares on all Virgin Australia operated flights and selected flights operated to and from Brisbane airport by Alliance Airlines for Virgin Australia. text-transform: none; -ms-flex-direction: row; } Passenger restrictions margin-top: 0px !important; max-width: 95%; } } } } } Because Virgin Australia has been in voluntary administration, we are unable to provide you with a refund if your original booking was made on or before 20 April 2020. font-size: 10px; max-width: 90px; Earn travel credits when you spend $20,000 or more on eligible flights line-height: 42px !important; } padding-right: 700px; text-decoration: none; } Sign up to V-mail. @media screen and (max-width: 768px) { .header-nav{ -webkit-box-orient: horizontal; border-radius: 4px; margin-right: 10px; } margin-right: auto; margin-bottom: 30px; If you have a general enquiry about your reservation or Future Flight credits, you may submit your enquiry via our online form. background: #A1062D; .section a { text-align: left; border-bottom: 1px solid #e8eae9; } float: right; .section span { padding: 20px 1px; }] margin: 0px auto !important; margin-top: 90px; margin-top: 0px !important; margin-left: 10px; }. .section-wrapper { .schedule-block { .right .list-unstyled li:after { display: flex; img.schedule { background: #D6083B; text-align: left; Any changes (including the use of credits supplied) need to be made directly with your travel agent unless your travel agent provides express authority for Virgin Australia to discuss the booking with you. border: 1px solid #A1062D; line-height: 42px !important; padding-left: 0; .left .list-unstyled:before { margin-left: 10px; } .block, .block-half h2 { }.credit-type-wrapper .copy { } background-size: 40px; } Due to impacts related to COVID-19, the Tigerair Australia brand has been discontinued. cursor: pointer; position: absolute; Subscribe to Virgin Australia V-mail to be the first to know about our best flight specials, Happy Hour sales alerts, holiday packages and partner deals. margin-right: 30px; Your Tigerair credit will be replaced with a new 'Future Flight' credit which we anticipate will be available from 23 September 2020 (although this date may change) and can be used for booking flights … min-height: 200px; Jetstar, Tigerair, Qantas and Virgin Australia have committed to ensuring their refund policies and practices comply with their consumer guarantee obligations under the Australian Consumer Law (ACL). width: 40px; font-weight: 800; header.header, } color: #512698; } height: 100%; font-size: 15px; } } border: 0; margin-right: auto; } body.node-type-page #main-wrapper { } Earn travel credits when you spend $20,000 or more on eligible flights padding: 20px; height: 620px; } Please ask your agent to contact the Virgin Australia Industry Support Desk if you would like us to assist you with your Future Flight credits. } .left .list-unstyled li { background-repeat: no-repeat; text-transform: none!important; margin-top: 0px !important; } width: auto; } width: 100%; font-weight: 300; } We’re pleased to advise that Future Flight credits are now available for use to book specific Virgin Australia products and services. margin-top: 15px; margin-right: 0px; border-top: 1px solid #d0d0d0; margin-left: auto; .promo-boxes-wrapper { #block-views-vah-google-dart-ads-block, padding-bottom: 9px; td.header-row { } .schedule-terms span { color: #512698; float: left; line-height: 22px!important; padding-right: 3px; font-weight: 400; min-height: 170px; } .promo-box p{ color: inherit; line-height: 42px !important; color: #AC4D09 !important; font-weight: 600; -ms-flex-pack: justify; If you held a Tigerair credit, you have been issued with a Future Flight credit for use on Virgin Australia operated services for the value of your Tigerair Australia credit. } New 'Future Flight' credit valid for travel until 30 June 2023. margin-left: auto; Your options depend on when your booking was made. } -ms-flex-direction: column; } .header-nav{ line-height: 18px; .credit-type-wrapper .type p { These have been provided to eligible customers via email. padding:11px 15px; background: rgba(81, 39, 152, 0.05); color: #686868; font-weight: 300; Your Future Flight credit can only be used on Virgin Australia operated flights, including any future services Virgin Australia operates. } padding-right: 0px !important; ul { font-weight: 800; } height: auto; -webkit-box-direction: normal; .paragraphs-item-tabs .paragraphs-item-tabs__navigation { } -ms-flex-pack: start; In fact, arrived in Bangkok early. color: #512698; background-repeat: no-repeat !important; content: ""; .right .list-unstyled li:after { padding-top: 20px !important; .section .promo-boxes-wrapper a:hover { } -webkit-text-decoration-line: underline!important; } left: 0; } Unused credits will be replaced with future flight credits that can be used for booking flights up until 31 July 2022 for travel until 30 June 2023. .sub-head p { margin-right: auto; .warning-orange p{ } Fare difference may apply for changes. height: auto; font-size: 14px; content: "|"; margin-top: 15px; We appreciate it may be difficult to understand the differences between credit types and the fares available to book. margin-right: auto; .footer-wrapper { padding: 20px 30px; } h1 { @media screen and (max-width: 414px){ div#table-scroll { A Virgin Australia customer says he's "puzzled" the broke airline can sell New Zealand flights when it can't even honour existing bookings. background-repeat: no-repeat !important; } background-color: #e8e8e8; font-weight: 300; color: #686868; .warning-orange h2 { white-space: nowrap } Please try and search a different date range, as it’s possible that the seats reserved for Future Flight credits may be sold out for the flight you’ve chosen. } Virgin Australia is now rolling out its new form of travel credits, dubbed Future Flight Credits, which can be used to make a booking on Virgin flights through to June 2023. position: relative; 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width: 100%; .title h1 { } width: auto; For more information about your Future Flight credit, please select from the below list as to how your booking was originally made. width: 40%; .warning-orange a:hover { width: 20px; position: relative; margin-top: 0px !important; .paragraphs-item-tabs { margin-bottom: 10px; .promo-box h2{ background: #512698; height: auto; } .videoWrapper { color: white !important; } width: 450px; justify-content: space-between; Receive two complimentary Velocity Pilot Gold memberships when reaching $2,000. color: #36424A; width: 90px; Subscribe to Virgin Australia V-mail to be the first to know about our best flight specials, Happy Hour sales alerts, holiday packages and partner deals. line-height: 42px !important; overflow: auto; margin-block-end: 4px; } td.header-row { } padding:11px 15px; margin-block-end: 4px; padding: 20px 70px; .header-link{ border-radius: 4px; margin-right: 0px; .covid-footer { } background: #D6083B; color: #512698 !important; margin-bottom: 0px !important; .paragraphs-item-tabs .paragraphs-item-tabs__navigation { It later became a subsidiary of Virgin Australia Holdings. overflow: hidden; width: 263px; .sub-head p { .section-divider { Virgin Australia Group has stood down 8,000 of its staff until the end of May margin-right: auto; color: #512698; } "contactPoint": [{ } color: #AC4D09; padding-left: 0px !important; Can my Future Flight credit be used to make a booking for another person? } width: 100% !important; 2020 . } height: 50px; } list-style: none; } display: -webkit-box; cursor: pointer; background-position: center; Can I combine my credits to pay for my booking? I am so happy they got me to CNX. vertical-align: top; margin-top: 0px; margin-right: auto; a.promo-box:hover { } padding-bottom: 56.25%; float: left; .active-link a:hover{ min-height: 200px; -webkit-box-orient: vertical; } margin-top: 0px; font-size: 20px; If you have made a booking directly with Virgin Australia , you may be issued with a Travel Bank which enables you to use your credit to make bookings online. height: 50px; width: 95%; content: ''; } .logo-header { margin: 10px auto; letter-spacing: 0px; Save 10% on select domestic and international flights. width: 85%; margin-left: 35px; } color: #36424A; h2 { overflow: hidden; } margin-top: 20px; -webkit-box-direction: normal; } Virgin said "Since you booked through an agent, we can't give you a flight credit, but we can make your flight flexible. .promo-block.justify-centre { color: #AC4D09; background: rgba(172,77,9, 0.08); Points négatifs : Everything was good. width: 25px; -webkit-box-pack: center !important; On 25 March 2020, Tigerair suspended all operations as a result of the COVID-19 pandemic. } .page__title-wrapper, justify-content: center; 10,0. list-style: none; } margin-right: auto; .section .promo-boxes-wrapper a { "@type": "ContactPoint", No. font-size: 15px; display: inline-block; background: #A1062D; @media only screen and (max-width: 768px) { } line-height: 16px; 3,0. background-color: #e8e8e8; overflow: auto; .warning-orange h2 { div#menu-trigger, } color: #D6083B !important; .promo-box.last { width: 90%; } -ms-flex-pack: justify; margin-top: 20px; } padding: 20px; .paragraphs-item-tabs, .section { margin-top: 0px; -ms-flex-pack: start; -ms-interpolation-mode: bicubic; .promo-boxes-wrapper { color: #AC4D09; background-color: #DAC4FF; } Save 10% on select domestic and international flights. display: inline-block; avis de . font-size: 11px; content: ''; .promo-box { I regularly take Tigerair flights from Sydney to Coffs Harbour to visit family. Tiger Airways Australia Pty Ltd, operating as Tigerair Australia, was an Australian low-cost airline. "@context": "http://schema.org", .promo-box h2{ font-size: 20px !important; .item:before { } font-weight: 300; text-decoration: none !important; .schedule-table { justify-content: flex-start; } text-transform: none; .right .list-unstyled li { } line-height: 30px; color: #512698; .section .promo-boxes-wrapper a:hover { display: -webkit-box; Refund to original form of payment is not available. .right { .block-one, .block-two { color: #686868; -webkit-margin-after: 4px; padding-top: 20px; } @media only screen and (max-width: 768px) { .list-unstyled a:hover { { vertical-align: top; .right .list-unstyled li:after { text-align: left; .block { td { } A type of credit provided to Virgin Australia guests - most likely, if your original flight booking was made on or before 20 April 2020 and has been cancelled or if you have a travel credit that was issued prior to this date(although Future Flight credits may be provided to guests in other circumstances as well). width: 90%; .item{ .logo-header { .menu-trigger, Here is your e-ticket number. -webkit-box-orient: horizontal; .logo-header { .section-wrapper { Standard credit and Future Flight credit to pay for your bookings. -webkit-box-direction: normal; max-width: 830px; } margin-right: 0px; padding: 30px 0 10px 0; border: 1px solid #d0d0d0!important; justify-content: center; } .block-half { .section-wrapper { 10,0. .left { .covid-footer { margin-right: 20px; .sub-head span { } color: #512698; margin-left: auto; div#menu-trigger, padding-inline-start: 0px; Travel credit can be used over multiple bookings, and any residual amount remains valid for use until 31 July 2022. width: 95%; width: 25px; height: 100%; tr { width: 10%; content: ""; You’re unable to use your Future Flight credit with our codeshare and interline partners, with the exception of selected flights operated by Alliance Airlines for Virgin Australia to and from Brisbane airport. -webkit-box-orient: horizontal; } img { } position: absolute; h3 { font-size: 28px !important; } This includes Mystery Breaks, AFL Travel, Supercars Travel and Tigerair Travels packages. background: #512698; display: inline-block; The credit can be redeemed up until 31 December 2021 (previously 30 September 2020 orwithin 12 months of the date that the original ticket was issued, whichever date was later) #block-views-vah-google-dart-ads-block, font-weight: 300; margin-right: auto; } margin-top: 15px; } } width: 20px; width: 393px; margin-bottom: 30px; margin-top:10px; text-indent: 40px; However, you cannot transfer the value of your credits to another person. border-radius: 4px; -ms-flex-direction: row; font-size: 12px !important; As the Virgin Australia Group owns Tigerair, we are pleased to provide you with a new credit of equivalent value for use on Virgin Australia operated flights. However, we’re pleased to provide our guests with a Future Flight credit for these impacted services. Following Virgin … font-size: 0.6em !important; Valid for travel up until 30 June 2023, however travel must be booked by 31 July 2022. Alternatively, you may purchase your desired flight using another form of payment including your Velocity Points. letter-spacing: 0px; position: relative; font-weight: 400; .section ul { #bottom, #bottom, } background-color: #e8e8e8; Can I request a refund if I want to cancel my existing booking? } } margin-left: auto; margin-right: 20px; } } Can I use the Future Flight credit to book flights on Virgin Australia’s codeshare or interline partners? By February 2015, the remaining 40% was purchased by Virgin Australia to make Tigerair a fully owned subsidiary of Virgin Australia Holdings. padding-right: 10px !important; #copyright, .block img { padding-inline-start: 50px; } } white-space: nowrap content: "|"; margin-bottom: 10px; -webkit-box-pack: start; Bain Capital promised to issue Future Flight Credits as part of its offer to purchase Virgin Australia. If you need to change your travel plans, relax knowing we will happily change your flight travel date or destination for no change fee. color: #512698; .promo-boxes-wrapper { If you made your flight booking on or after 21 April 2020, and your fare type permits refunds, you can request a refund through our cancellation webform on virginaustralia.com until we return to using the Manage My Booking function for cancellations. }. font-size: 11px; Validity period -ms-interpolation-mode: bicubic; letter-spacing: 0px!important; "contactType": "customer service" .covid-footer { font-weight: 300; justify-content: space-between; If you have not received any communications regarding your credit, please contact our Guest Contact Centre on 13 67 89. } padding: 5px 5px; div#table-scroll { color: #686868; line-height: 42px !important; text-decoration: none!important; -webkit-text-decoration-line: underline!important; .warning-box { color: white !important; font-size: 12px !important; line-height: 30px; Tigerair customers will be provided with a travel credit for use on Virgin Australia flights. Does anyone know which banks are processing credit card chargebacks? height: auto; } } } text-align: right; .sub-head { float: left; font-size: 14px !Important; Tigerair has stopped all flights across the country and its parent company Virgin Australia will ground 90 per cent of flights. } margin-left: auto; font-size: 16px; padding-bottom: 10px; font-size: 20px; .schedule-outer-block { For bookings made with Virgin Australia, your Future Flight credit may be available to you in different ways. background-color: #DAC4FF; color: #36424a; } Due to current travel restrictions, Virgin Australia had already cancelled the majority of its and Tigerair's upcoming flights. text-decoration: none; } }. display: flex; color: #36424A; } "@type": "Organization", margin-right: 3%; margin-right: 10px; width: 100px; Copyright © Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. flex-direction: column; } width: 70%; tr { background-position: center; background-size: 20px; vertical-align: top; -webkit-box-direction: normal; .list-unstyled a:hover { } All other Tigerair Australia customers will be able to obtain a Virgin Australia travel credit. .warning-box { .paragraphs-item-tabs, .section, .paragraphs-item-accordion, .features-table{ display: inline-block; height: auto; font-size: 15px; If you have not received communication regarding your Future Flight credit, please contact our Guest Contact Centre on 13 67 89, ensuring you have at least 3 of the following details handy to help our agents securely handle your credit. text-decoration: inherit; max-width: 830px; font-size: 20px; box-shadow: 0px 4px 8px #0B0A0F1F; font-size: 12px; -ms-flex-pack: center !important; You can pay using only a portion of your Future Flight credit (using a combination of Future Flight credit and credit or debit card) and retain the residual amount of your credit for future bookings. max-width: 100%; flex-direction: row; width: 830px; font-size: .7em; .schedule-table { .logo-header { margin-bottom: 0px !important; } content: ''; padding-bottom: 10px; font-weight: 300; height: 40px; padding: 1em 0; .cond-panel p { .schedule-block { content: "|"; display: inline-block; display: flex; font-size: 16px; color: white; Explore the world with 100+ destinations to chose from at virginaustralia.com! padding-top: 20px; } If you made your original booking directly with Virgin Australia your Future Flight credit will have been provided to you in the form of a Virgin Australia Travel Bank. margin-left: auto; However, if you have multiple Future Flight credit Travel Banks please contact the Virgin Australia Guest Contact Centre on 13 67 89 for assistance. margin-right: auto; Copyright © Virgin Australia Airlines Pty Ltd ABN 36 090 670 965, Future Flight Credits | Coronavirus Customer Hub. Tigerair Australia offers fantastic deals on many popular domestic flightsaround Australia, including Sydney, Melbourne, Brisbane, Adelaide, Gold Coast, Perth and Canberra. { .sub-head { -webkit-box-shadow: 0px 4px 8px #0B0A0F1F; font-size: 20px; padding-top: 0px !important; padding: 5px 5px; max-width: 830px; ul { border: 0px solid; Virgin Australia is cutting 3% of its total flights following weak demand. color: #686868; border-bottom: 1px solid #e8eae9; Vanessa Brown vanessajbrown news.com.au April … width: 100%; .sub-head a { Due to the ongoing impact of COVID-19 and travel restrictions, we will be closing the VA Holidays business from 31 October, 2020. .sub-head a:hover, .sub-head a:visited { min-height: 200px; } display: -webkit-box; .item p strong { }] #block-views-044820099d7ca6faf0dd19dfc238f3f3, .section { margin-right: auto; .active-link { .schedule-table span { p { width: 20px; background: rgba(172,77,9, 0.08); It will also add four more flights a week from Sydney to Port Macquarie and replace Tigerair’s Adelaide to Brisbane flights … .header-link:last-of-type { "telephone": "+61 7 3333 6600", .sub-head span { max-width: 16px; font-weight: 800; background: rgba(81, 39, 152, 0.05); margin-left: 10px; min-height: 170px; The budget airline's owner Virgin Australia reported Tigerair had underlying earnings before interest and tax of $2.2 million in 2015/6, up from a loss of $37 million the year before. In the years to come, they opened bases in Sydney and Brisbane with Virgin Australia purchasing 60% of the airline in 2012. border: 0; .warning-orange { color: #512698; margin-top: 90px; font-size: 36px !important; } .copy-header { line-height: 36px; Valid for Economy and Business class bookings. justify-content: flex-start; margin-block-start: 13px; } line-height: 24px; } .schedule-table { } -webkit-padding-start: 50px; max-width: 100% !important; You should have received email confirmation of your Travel Bank details. .credit-type-wrapper .type img { padding-bottom: 20px; } font-size: 36px !important; p { .section span { text-transform: none; .item p { } background: rgb(81, 38, 152, 0.05); float: left; padding-bottom: 40px; margin-right: 20px; height: auto; .sub-head p { text-decoration: none!important; } } font-weight: 600; height: 40px; flex-direction: row; margin-top: 2em; line-height: 18px; .sub-head a:hover, .sub-head a:visited { float: left; .section a:hover { margin-left: auto; letter-spacing: 0px; flex-direction: row; .sub-head { If you had a Group booking or deposit with Virgin Australia, please contact the Virgin Australia Group Sales Team directly to make a future booking using any credit held. } overflow: hidden; font-size: 26px !important; } margin-left: 3px; border-bottom: 2px solid #AA77FF; font-size: 13px; Change and cancellation fees waived for bookings made on or before 30 April 2021. Change or cancel to travel credit and we’ll waive the fees when you book by 30 April 2021 for travel up to 31 January 2022. width:95%; Discounted Virgin Australia Lounge Memberships and offers year-round. } .videoWrapper iframe { .list-unstyled { text-decoration-line: underline!important; This is referred to as the ‘form of payment’ when booking a flight. font-weight: 800; width: 20px; overflow: auto; } margin-left: auto; -ms-flex-pack: distribute; color: #686868; display: block; } font-size: 20px; If you have not received communication regarding your credit type, and you booked directly with Virgin Australia, please contact the Guest Contact Centre on 13 67 89 for assistance. Yes, you can make a booking for another person using your Future Flight credit. Avis laissé le avr. overflow: auto; .page__title-wrapper, width: 830px; .section a:hover { margin-right: 30px; background-repeat: no-repeat; background-size: 40px; font-size: 22px ; max-width: 100% !important; h1 { color: #AC4D09; Change or cancel to travel credit and we’ll waive the fees when you book by 30 April 2021 for travel up to 31 January 2022*. .covid-footer { As Virgin Australia goes into voluntary administration, there’s a big question around what will happen to customers with flight credit. background-size: 20px; #copyright, .sub-head { } color: white; } } -ms-flex-direction: column; width: 830px; } Tiger Air suspends all flights as Virgin Australia slashes domestic routes by 90 per cent and stand down 8000 staff. min-height: 200px; .title h1 { background-image: url(https://specials.virginaustralia.com/sites/default/files/100x87-cov-footer-home.png); width: 100%; background: url(https://specials.virginaustralia.com/sites/default/files/74x74-ffc-warning.png); flex-direction: row; font-weight: 300; min-height: 50px; text-transform: none; font-size: 26px !important; display: inline-block; Passengers who held bookings on cancelled Virgin or Tigerair flights, which were subsequently converted into travel credit or 'conditional credits, will see that same dollar-value converted into a Future Flight Credit. You can search our entire forward-booking window for availability in the seats reserved for holders of Future Flight credits. } font-size: 16px!important; .paragraphs-item-html-content, #content { margin-bottom: 20px; .promo-box { -webkit-box-direction: normal; width: 100%; I tried this with Commbank for my Tigerair tickets, Commbank told me they couldn't do that as current Govt travel restrictions impact their ability to dispute transactions relating to COVID-19 …