asus battery not charging
I bought a ASUS P552LA laptop 2-years ago which refuses to charge. Navigate to “Hardware Settings” using the rocket icon. Click “ … Unplug the power brick, Shut down the Laptop by a long press of the power switch. Plug in your laptop. If a laptop, cell phone, or tablet will not be used for a long time, charge the battery to 50%, turn the device off, and remove the AC power supply (adapter). Power on your laptop. My laptop has a screw in the bottom, so the battery is not removable. I was looking all over the internet for the past 4 hours, and no single solution worked. Other Reference Article-asus laptop battery not … Click the battery icon in the system tray and you should see that your laptop is plugged in and charging. "Battery: Battery capacity unknown." If you have updated Windows recently, the update may include a driver for the battery, which is incompatible. Advertisements. Find “ASUS Battery Health Charging” in Utilities. If the problem persists, please continue the next troubleshooting step. You select the Balanced Mode or Maximum Lifespan Mode, but the battery still charges up to 100%. 2) Delete ACPI drivers in device manager and restarting (no go) 3) Recalibrate battery - remove back cover/unplug battery/charge for at least 1 hr/turn on … By keeping it at ~60% charge, you can keep it healthy for a longer period. I would suggest you to contact Asus to help you with this procedure. The included battery and the laptop are original and bought from a known local reseller. The reason your ASUS Zephyrus Laptop battery is not charging is may due to incompatible driver issues. Update and confirm BIOS / Windows packages / drivers with the latest version in your laptop. The reason the battery stops charging at this level is to maximize the battery’s lifespan. Press and hold down the power button for 30 to 40 seconds, then detach the battery first and then connect the; Power charger to the device. Re-install the AC adapter and battery, then power on the computer and check whether the problem is resolved or not. Recharge the battery every three months to 50% to prevent battery damage by over-discharge due to long-term storage without using. Search for a program called “MyAsus” or “Asus Battery Health Charging”. Continue Reading. Put the battery back in if you removed it. ASUS battery refuses to charge. Recently, I got my new ASUS ZenBook UX330U. You can also download it from the Asus Official Website by following the steps in the link below: https://www.asus.com/support/FAQ/1035376/. This sort of thing happens when the battery is not calibrated as to the current capacity and things like low battery actions are based on a wrong capacity number, the battery dies before that point. Regarding the ASUS Battery Health Charging not working issues, there are two common scenarios: You can’t change the health mode in the application. Plug in again and power on. ASUS Battery Health Charging is preinstalled in ASUS Notebooks. "Plugged in but not charging." 2. However, on its 4th day, it said on the battery meter "plugged in, not charging". If it does not charge then try this step: Asus also has a Battery Recalibration tool in the BIOS, hit F2 and go into the bios when you start it, and go into Power -> Start Battery Recalibration. Whatever scenario, you can use the methods below to fix the problem.